Privacy Statement

1. Key Points to Know

This summary highlights important information regarding our use and sharing of your information. Please review the full Privacy Policy before using the Services.

• We use information we collect in connection with your relationship with IPIC and CB Theater Experience, your use of the Services, your purchases, your membership account, our communications with you, and our operation and improvement of the Services.
• We do not sell your personal information for monetary compensation. We may use or share information for targeted advertising, analytics, service-provider support, legal compliance, business operations, and other purposes described in this Privacy Policy.
• We may share personal information with service providers, payment processors, analytics providers, advertising partners, business partners, legal or governmental authorities when required or permitted by law, and third parties involved in a business transition.
• Texas residents have specific privacy rights described in the Notice to Texas Residents section below.

2. Scope of this Privacy Policy

This Privacy Policy applies to the websites, mobile apps, and other features or services brought to you by CB Theater Experience, the owner and operator of the IPIC brand, that post or link to this Privacy Policy (each, a "Service" and collectively, the "Services"). The Services include IPIC.com, the IPIC mobile application, the IPIC ACCESS Membership Rewards Program, ticketing, gift card services, online ordering, restaurant-related services, and customer support services associated with participating IPIC locations.

Your use of the Services is also governed by the IPIC Terms of Use and any other Additional Terms applicable to specific services or transactions.

3. Information We Collect

We collect information from you directly, automatically when you visit or use the Services, and sometimes from third parties. Some information may be considered personal information, personal data, or sensitive data under applicable law. We treat information that identifies you as a specific individual, such as name, phone number, email address, mailing address, account information, payment-related information, IP address, cookie identifiers, device identifiers, and similar information, as personal information where required by law.

If we combine non-personal information with personal information, we will treat the combined information as personal information under this Privacy Policy and applicable law. We may de-identify, aggregate, or pseudonymize personal information so that it is no longer personal information, and we will maintain and use de-identified information without attempting to re-identify it except where permitted by law.

4. Registration and Other Information You Provide Directly

When you interact with us, the Services may collect and store personal information, account information, demographic information, preference information, and other information you provide. This may include your name, email address, phone number, password, date of birth, zip code, gender, interests, preferences, membership information, transaction history, and similar details.

If you apply for employment with us through the Services, we may also collect education, employment, professional, income, and self-identifying information as permitted or required by applicable law.

5. Payment Information

We collect and may store payment-related information when you purchase products or services through the Services. Payment information may include credit card or debit card details, billing address, transaction details, and other information necessary to process payments and prevent fraud.

We use third-party payment processors and business service providers to handle payments, analytics, fraud detection, and related business services. One such provider may be Stripe, Inc. Payment processors collect and process personal data, including information about devices that connect to their services, to operate and improve the services they provide to us, including fraud detection and prevention. Your payment transaction may also be subject to the payment processor privacy policy and terms.

6. General Audience Services

Our Services are general audience services and are not intended for individuals younger than the age of 18. We do not knowingly collect personal information from individuals younger than the age of 18.

7. Social Media Features

The Services may permit interactions with third-party websites or services, such as enabling you to like or share content. If you choose to interact with these features, information may be publicly displayed, and the third-party website or service may have access to information about you and your use of the Services. Your interactions with those third parties are governed by their privacy policies and terms.

If you interact with IPIC through a third-party platform, we may have access to information about you, such as when you like or follow us through a social media platform or when information about you is accessible through your connections or profile page.

8. Information Third Parties Provide About You

Third parties may provide us with information about you, including business partners, data providers, social media partners, public databases, publicly available web pages, and third parties who enhance the information we have about you. We may use this information to provide requested services, tailor content and offers, improve our Services, contact you, and offer opportunities that may be of interest to you.

We may combine information received from third parties with information we collect through the Services. In those cases, we will apply this Privacy Policy to the combined information.

9. Refer-a-Friend and Similar Features

We may make available send-to-a-friend, refer-a-friend, wishlist, or similar functions that permit you to send content directly to a third party through the Services. If you use such a feature, the information you provide about your friend is used to facilitate the communication and is not used for other marketing purposes unless we obtain consent from that person.

If you disclose personal information relating to other people, you represent that you have the authority to do so and to permit us to use that information in accordance with this Privacy Policy.

10. Public Forums and User Content

The Services may provide features through which you can publicly post content ("Public Forums"). You may choose to submit or post reviews, comments, ideas, messages, images, videos, text, or other material ("User Content"). We do not claim ownership of User Content. Instead, you grant us a non-exclusive, fully paid, royalty-free, transferable, sublicensable, worldwide license to copy, display, distribute, modify, and otherwise use the User Content in connection with the Services and our business.

Anything you post to a Public Forum may be viewed by others without restriction. If you voluntarily disclose personal information or other information in a Public Forum, that information will be considered public information and the protections of this Privacy Policy may not apply.

11. Information Collected Automatically

We and our third-party providers may use cookies, pixels, embedded scripts, software development kits, and similar technologies that automatically or passively collect information about you, your device, browser, household, or interaction with the Services whenever you access, use, or otherwise interact with the Services ("Usage Information").

Usage Information may include browser type, operating system, device type, referring URL, advertisements that referred you to the Services, search terms, pages or areas visited, date and time of access, clickstream information, IP address, device identifiers, mobile identifiers, and other information relating to your use of the Services.

12. Cookies, Pixels, Embedded Scripts, and Location Data

Cookies and local storage are data files placed on or accessible from your computer or device when you visit the Services or access our online content. We and third parties may use cookies and similar technologies to keep your use of the Services secure, study the effectiveness of communications, maintain the integrity of the Services, measure crash analytics, manage and measure advertisements, personalize your experience, remember preferences, track visits, and facilitate checkout and purchases.

Pixels, also known as web beacons or clear GIFs, are small graphic images or code that may be included in the Services or communications. Pixels may be used to count visitors, monitor navigation, count whether an email was opened, and support marketing or targeted advertising.

Embedded scripts are programming code designed to collect information about your interactions with the Services, such as links you click. The code is temporarily downloaded and is deactivated or deleted when you disconnect from the Services. We may use other technologies that collect similar information for security, fraud detection, analytics, advertising, and operational purposes.

We may collect or infer location information when you select the nearest IPIC theater, use location-based features, or permit location access through your browser or mobile device. We may also infer approximate location through IP address or receive location information from mobile service providers or third-party service providers. You may be able to turn off location information through browser or device settings.

13. How We Use Information

We use information about you, including personal information and Usage Information, for the following purposes:

• Process registration, membership enrollment, payments, orders, ticket purchases, gift card transactions, and other transactions you initiate.
• Enable you to use the Services, interact with us online and at our locations, and participate in events, promotions, and features.
• Fulfill transactions and process orders, payments, reservations, refunds, and customer service requests.
• Provide guest service, including responding to questions, complaints, comments, or support requests.
• Send information regarding IPIC, the Company, our products and services, administrative notices, account updates, and marketing communications where permitted.
• Tailor content, recommendations, and offers displayed to you on the Services and elsewhere online.
• Improve the Services, products, locations, restaurant offerings, marketing, security, and internal business operations.
• Contact you regarding your use of the Services, changes to our policies, security matters, or transactional issues.
• Assess employment applications and prepare related governmental and internal reports where applicable.
• Comply with legal obligations, resolve disputes, enforce agreements, and protect rights, safety, property, and security.
• Use information for purposes disclosed at the time of collection or with your consent.

14. Information Sharing

We do not share personal information with third parties for their direct marketing purposes without giving you an opportunity to opt in or opt out where required by law. We may share non-personal, de-identified, aggregate, hashed, or pseudonymized information with third parties at our discretion as permitted by law. We may also share personal information as described below.

When you request or consent to sharing, we may disclose information to third parties you designate or as disclosed at the time you provide information. We may use service providers to perform services on our behalf, such as payment processing, order fulfillment, analytics, email or other communications, customer support, fraud prevention, marketing support, hosting, and administrative services. We may provide such companies with access to personal information as needed to perform services for us.

We may disclose information when required by law, to comply with legal process or a subpoena, at the request of a governmental entity conducting an investigation, to defend our rights, to enforce Terms of Use or other policies, to protect personal safety, rights, property, or security, or to cooperate with law enforcement or rights holders.

We may share or transfer information, including personal information, in connection with a business transition, such as a merger, acquisition, reorganization, sale of all or a portion of assets, financing, due diligence, bankruptcy, or other corporate change involving CB Theater Experience, the IPIC brand, or the Services.

Promotions may require registration and may involve disclosure of personal information, such as name and shipping address, in connection with administration, winner selection, prize fulfillment, legal compliance, or as permitted by the promotion official rules. Employment applications may be processed by us or service providers and may involve reporting to governmental or regulatory agencies as required or permitted by law.

15. Third-Party Ad Networks, Analytics Providers, and Similar Third Parties

Although the Services may not display third-party advertisements, we may work with third-party business partners such as network advertisers, advertising agencies, traffic measurement services, analytics providers, and other vendors to provide information regarding traffic on the Services, serve IPIC advertisements on other websites, within third-party applications, and elsewhere online, and measure the effectiveness of advertisements.

These third parties may set and access their own tracking technologies on your computer or mobile device and may collect or have access to information about your visits to and activity on the Services and other websites or online services. Some of this information may be personal information or personal data under applicable law. We may share Usage Information with third-party advertising companies, analytics providers, and other vendors for similar purposes.

We may use Google Analytics or similar analytics services. You may have choices regarding certain analytics or targeted advertising through browser settings, device settings, cookie management tools made available through the Services, or industry opt-out programs. Opt-out choices may be browser- and device-specific and may need to be repeated if cookies are deleted or if you use a different browser or device.

16. Your Account and Your Choices

You are responsible for maintaining the accuracy of information you submit to us. You may review and update certain information within the account features of the Services, by contacting us through the Services, or by writing to us at the address below. We will make good faith efforts to make requested changes in then-active databases as soon as reasonably practicable, but information may persist internally for administrative purposes, backup media, legal compliance, dispute resolution, fraud prevention, or other permitted reasons.

You may unsubscribe from marketing emails through the opt-out mechanism included in each marketing email. We may continue to send transactional, administrative, security, policy-change, or similar messages. You may also be able to control push notifications or location-based alerts through device settings.

17. Links to Other Sites

Certain content on the Services may be hosted or served by third parties, and the Services may contain links to third-party websites that we do not control. IPIC content may also appear on websites or pages not associated with us. These third parties may independently collect data or solicit personal information. We are not responsible for the privacy or other practices of third parties.

18. Security

We take commercially reasonable security measures to protect personal information submitted to us, both during transmission and once received. For example, when you enter certain payment information through checkout forms, that information may be encrypted using secure socket layer or similar technology to help protect communications with payment partners. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of any information you submit.

19. Consent to Transfer

The Services are operated in the United States. If you are located outside the United States, information we collect will be transferred to and processed in the United States and other countries or jurisdictions where privacy laws may not be as comprehensive as those in your country of residence or citizenship. By using the Services or providing information, you understand and consent to such transfer, processing, and storage where permitted by applicable law.

20. Changes to this Privacy Policy

This Privacy Policy is effective as of [Insert Date] and supersedes any prior privacy policies issued by predecessor operators of the IPIC brand. CB Theater Experience LLC assumes no liability for data practices conducted prior to this effective date.

CB Theater Experience may update this Privacy Policy at any time to reflect changes in our business, personal data collection, personal data processing, technologies, legal requirements, or Services. We will notify you of material changes by posting the changed Privacy Policy on the Services and may also provide notice through contact information you have provided or by other reasonable means. Changes will be effective upon posting unless otherwise specified or required by law.

21. Questions or Comments

If you have questions or comments about this Privacy Policy, please contact us through the applicable form available through the Services or contact us by mail at:

22. Notice to Texas Residents

This section applies to residents of Texas and supplements the information above. We set forth above the categories of personal data we process, the purposes of processing, the categories of personal data shared, and the categories of third parties with whom personal data is shared. Texas residents have certain privacy rights with respect to personal data, subject to applicable exceptions.

To exercise applicable Texas privacy rights, you may submit a request through the privacy request form available through the Services, including https://privacyrequest.ipic.com, or call 1-866-I-OPT-OUT service code 1003, if available. We may need to verify your identity before fulfilling your request.

23. Current Participating IPIC Locations and Associated Restaurants

These Terms apply to participating IPIC theaters, restaurants, and services operated under the IPIC brand by CB Theater Experience, including the following locations as of the Effective Date: